Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Shipping Methods

Standard Shipping

Our normal shipping time frame is 2-4 weeks.  Orders will be shipped either UPS, FedEx or United States Postal Service

Shipping charges on online orders are estimated based on product weight and your shipping location. If the actual shipping weight varies, you will be contacted to approve the change before we ship your order.

Courier Shipping

Bright Shining Light will deliver your order directly to your door for one set fee of $10.00. This is a great option for those that live in the Indianapolis/Noblesville/Fishers/Carmel area and want to purchase large orders.  The delivery will be between 2-4 weeks from time of purchase.  This will be a Bright Shining Light Courier service and will not be going through the postal service.  Times will vary and no special delivery time will be honored without prior approval.  Phone number must be provided for this option.

Pick Up (No Shipping Costs!)

Join us at the Noblesville Farmers Market by the hospital and pick up your orders with no shipping  cost.  You can also make an appointment to pick it up at our home as well.

Returns Policy

You may return most new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.